Allergies/Multiple Chemical Sensitivities
Please be considerate of those in the audience who may have allergies and/or multiple chemical sensitivities and refrain from wearing cologne and perfume or other scented products. Learn more about Multiple Chemical Sensitivities.
Roy Thomson Hall can accommodate patrons in wheelchairs, with walkers and scooters. Please inform the ticket seller of any accessibility accommodations needed when you purchase tickets. See Parking for further access information.
Blind and Visually Impaired Patrons
Service animals are welcome. We encourage patrons to notify the box office of this in advance at time of ticket purchase so that we are best able to accommodate. Please call the Box Office at 416-593-4822 for more information..
Hard of Hearing
FM systems are available at Roy Thomson Hall. To reserve, call the House Manager at 416-593-4822 ext. 357. Quantities are limited.
Performance Magazine uses 8 pt. font and we encourage patrons to bring personal reading assistive devices if needed.
Obus Forme Back Supports
These special back supports fit comfortably in the concert seats at Roy Thomson Hall only. Call the House Manager at 416-593-4822 ext. 357 to reserve in advance. Quantities are limited.
Medical Emergencies & First Aid
Certified First Aid, Cardio-Pulmonary Resuscitation (CPR) Automated External Defibrillator (AED) service providers are on duty for every event. A house doctor is present for most concerts. Please contact any usher if these services are required.